Help in Silhouette Cameo

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Help in Silhouette Cameo

Hello everyone. I bought a Silhouette Cameo 4 years ago but things happened so I just opened it now smiley .

Anyway, I already installed the software and watched few youtube videos, apparently, when I tried mine, it's not as easy as the videos. It won't let me send the file to the cameo. But it will say "sending" after a while, it will say "completed." But it didn't cut nor move at all.

I tried the "test" just to check if there's a connection and it did work.

Maybe, anyone who uses Cameo can help me? Where else can I figure this out?

Thank you in advance.

I am certainly not a Cameo expert, although I will agree that when I first plugged it in it was a real challenge to get it working. I'm pretty sure Silhouette had a live support chat when I was trying to figure a few things out and they helped a lot. I can't offer more than making sure the Cameo is plugged in and maybe restarting your computer smiley

Not an expert either, but I so had to smile reading your post because I had exactly the same experience. Updating the drivers finally did the job for me.

Did you solve this problem? If not, and you just put it back in the box, definitely recommend contacting silhouette, they are really helpful smiley

Send to CUT? Check if you have "No cut" selected under "Simple", if you have, choose one of the others. I just noticed this is from 3 years ago! Seems I'm a little late answering, but it may help someone else? I use my Cameo nearly every day! LOVE it.